Privacy policy

Privacy Policy

Last updated: February 22, 2026

NothingExtra (“we”, “us”, or “our”) operates this website and online store. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, make a purchase, or otherwise interact with us.

By using our website or services, you agree to the collection and use of information in accordance with this Privacy Policy.

Personal Information We Collect

We collect personal information that you provide to us directly or that is collected automatically when you use our website.

Information you provide to us:

  • Name

  • Billing and shipping address

  • Email address

  • Phone number

  • Order and payment confirmation details

  • Communications with us (such as customer support enquiries)

Note: We do not store or have access to your full payment card details. Payments are processed securely by our payment providers.

Information collected automatically:

  • IP address

  • Device and browser information

  • Pages viewed and interactions with our website

  • Cookies and similar tracking technologies

How We Use Your Personal Information

We use your personal information to:

  • Process and fulfil orders

  • Provide customer support

  • Communicate order updates and service messages

  • Manage returns and refunds

  • Improve our website and customer experience

  • Prevent fraud and maintain website security

  • Comply with legal and regulatory obligations

We only use your information where it is necessary and lawful to do so.

Marketing Communications

With your consent, we may send you marketing emails about our products or offers.

You can opt out at any time by:

  • Clicking the unsubscribe link in our emails, or

  • Contacting us directly

You will still receive essential service-related emails (such as order confirmations).

Sharing Your Personal Information

We may share your personal information only when necessary, including with:

  • Shopify, which hosts our online store

  • Payment processors

  • Shipping and fulfilment partners

  • IT and website service providers

These parties only process your information to provide services on our behalf and are required to protect your data.

We do not sell your personal information.

Shopify

Our store is hosted on Shopify. Shopify processes personal information to provide and improve its services. Your information may be transferred outside of the UK or EEA as part of Shopify’s operations.

You can learn more about how Shopify uses personal information here:
https://privacy.shopify.com/en

Cookies

We use cookies and similar technologies to operate our website and improve functionality.

You can control or disable cookies through your browser settings, but some features of the website may not function correctly as a result.

Data Retention

We retain your personal information only for as long as necessary to:

  • Fulfil orders

  • Provide customer support

  • Comply with legal requirements

  • Resolve disputes

Your Rights

If you are located in the UK or EEA, you have rights under data protection laws, including the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion of your data

  • Object to or restrict processing

  • Withdraw consent where applicable

To exercise your rights, please contact us using the details below.

Children’s Privacy

Our website and services are not intended for children, and we do not knowingly collect personal information from individuals under the age of 16.

Security

We take reasonable steps to protect your personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

International Transfers

Your personal information may be transferred outside the UK or EEA. Where this occurs, we rely on recognised legal safeguards, such as Standard Contractual Clauses, to protect your data.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

📧 support@nothingextra.store
📍 18 Pleydell Close, Coventry, ENG, CV3 3EE, United Kingdom

For the purposes of UK data protection law, NothingExtra is the data controller of your personal information.